How Did We Do?
Please take a moment and let us know how we did. Your comments really do count at T-R!

Nearest Location : Toronto Vancouver Calgary Windsor Kitchener London Ottawa Montreal First Name: Last Name: Move Date: (MM/DD/YYYY)   Address: City: State/Province: Bill #:
1. Was your Sales Consultant helpful in assisting you plan your move?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 2. Was the Sales Consultant's estimate accurate?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 3. Were the moving services you required explained in detail?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 4. Did the Sales Consultant explain the insurance options to you?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 5. Was our Inside Co-ordinator courteous, efficient and helpful?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 6. If done by our staff, was the packing of cartons to your satisfaction?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 7. Were the Packers courteous, efficient and helpful?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 8. Did our Moving Crew arrive at the pre-arranged time?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 9. Were all Crew Members in uniform and neat in appearance?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 10. Did the Van Foreman introduce himself and the crew?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 11. Were the floor runners used at both origin and destination addresses?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 12. Did the Moving Crew stretch-wrap the upholstered furniture?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 13. Were the Moving Crew courteous, efficient and helpful?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 14. Was the setting up and placing of furniture to your satisfaction?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 15. Were the problems, if any, resolved to your satisfaction?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 16. If there is a claim, is it being taken care of to your satisfaction?   - Select an Answer - Exceeded Expectations Yes No Not Applicable 17. What is the easiest way to contact you?   - Select an Answer - Home Phone Cell Phone Fax E-mail Mail 18. Would you recommend our services?   - Select an Answer - Recommend Highly Yes No Not Applicable 19. Do you know anyone moving in the future?   - Select an Answer - Yes No   Additional Comments or Suggestions are appreciated.